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How we made one customer Completely happy

Last spring, Freda S., of Newton, asked us to install a new boiler and water heater—and she couldn’t be happier.

“The heating system was 40 years old, so it was really overdue be replaced,” says Freda, who is looking forward to staying warm for less with her new, high-efficiency boiler. And she is already enjoying the benefits of her indirect-fired water heater, which connects to her boiler and provides plenty of hot water at a low cost.

“I would recommend Needham to anyone,” she says. “The service is excellent, prices are reasonable, and I am impressed that their employees always seem happy to be working there. A lot of them have been with the company a while. That speaks volumes to me about the quality of a company.”