When you trust Needham Oil—Complete Heating and Cooling to be your full-service fuel provider, you get much more than a steady supply of oil for your tank. You can also count on receiving many conveniences and protections—including automatic deliveries, service and repair, a monthly payment plan, automatic payments and heating and cooling equipment installations.
We have great employees who will make sure you stay warm, even in extreme weather, and we never cut corners on safety. We give you full service when it really counts!
Our Bioheat Plus® fuel is a blend of ultra-low sulfur heating oil with biodiesels, which are made from renewable resources including:
What makes Bioheat Plus® fuel the best choice for your home? First, Bioheat Plus® fuel burns cleaner than traditional heating oil. That cleaner burning results in dramatically reduced greenhouse gas emissions, which is better for the environment. This is the latest step in heating oil’s evolution towards becoming carbon neutral by the year 2050.
Environmental friendliness is only the beginning of the benefits Bioheat Plus® fuel offers. It leaves fewer deposits on your heating system parts. Your furnace or boiler operates more efficiently, which may help lower your heating costs. Fewer deposits also result in less wear on your heating system, so it is less likely to break down and may last longer.
Most of our customers are on an automatic home heating oil delivery schedule. Our automatic delivery service uses a computerized system to calculate degree days and past household consumption patterns to schedule a refill before lack of fuel becomes an emergency.
We will deliver your fuel to you automatically, usually when your tank gets to be one-quarter full. The result: no more tank watching and no more run-outs or calling for a delivery. Automatic delivery service will not cost you a penny extra!
Over the years, we’ve learned that some people have misconceptions about this service. Here’s what you should know:
While most of our customers prefer the convenience of our automatic delivery service, some people like to have complete control over when they decide to fill up their tank.
That’s fine, but if you go this route, please keep in mind that there is an interval between the time you place your order and the time we can actually deliver it—don’t forget that when you call us to request a delivery, we have to fit your request into our carefully scheduled routes.
Not being part of our automatic delivery program also means that you have to take full responsibility for monitoring your tank level at regular intervals. You are also at greater risk for a run-out. Just make sure that, when you see your oil tank level reaching the one-quarter mark, you call for more fuel.
Please try to remember to do these three things during the winter:
1. If it snows, try to keep a path to your fill pipe clear—a minimum of 12 inches wide—so that our drivers can access it quickly and safely.
2. One of our biggest obstacles to getting to customers’ fill pipes is maneuvering our fuel trucks up and down steep driveways. Safety codes prevent us from parking a fuel truck on an incline unless it is free of snow and ice and unless wheel chocks (the wedges we put under the tires so that the truck doesn’t roll back) can be applied safely. If your driveway isn’t clear, we won’t be able to deliver your heating oil—even if you really need it.
3. When fuel is in high demand—during a long cold wave, for instance—it’s harder for us to accommodate urgent delivery requests. Please call when your tank is no less than a quarter full, or avoid the hassle of calling altogether by signing up for our FREE automatic delivery service.