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Coming through when it matters the most

We’re so proud of our service team, whose efforts have been unbelievable these past few months. They often worked seven days a week, day and night, and helped out many customers who lost their heat, particularly during that stretch of very cold days in January.

Larry S., of Brookline, was among those we helped.

“I lost my heat on January 11, when it was 8 degrees outside,” Larry said. “I was so worried about my pipes freezing and bursting. But I put in a call to Needham, and they were at my home the
same day to get my heat back. I was so impressed.”