Looking forward to better times

All of us are relieved that we can finally see some light ahead, even though much remains uncertain. Like many of you, we’ve struggled to do our jobs with the constant threat of COVID-19 hovering over our heads. Snowstorms and 10-degree temperatures are unforgiving adversaries. With the uncertainty, periodic quarantines and sickness of staff, the […]

Ask the expert

Q: Why does Bioheat fuel generate fewer carbon dioxide emissions than regular heating oil? A: Ultra-low-sulfur Bioheat fuel mixes low-carbon renewable liquids like biodiesel with conventional heating oil. Biodiesel is a gallon-for-gallon substitute for petroleum-based fuels, which have a higher carbon intensity. By 2030, it’s estimated that biodiesel will have displaced 529 million gallons of […]

Winter reminders

Our drivers are experts at maneuvering their trucks, but safety codes prohibit us from navigating our vehicles on slippery driveways. That’s why we request that you remove snow and ice from your driveway when a delivery is scheduled. We also need you to clear a path to your fuel tank after it snows so our […]

Installation team knows all of the steps

We received words of praise from William and Patricia S., of Watertown, after we installed a new Buderus oil boiler in their home last fall. “The installers were very friendly and followed all of the proper COVID protocols,” says Patricia. “We always felt like we were in good hands.” William was impressed with how quickly […]


We welcome Stephanie Herson, who joined our new accounts sales team in September. “I have lived in Needham for 15 years and been a customer of Needham Oil Complete for all that time,” she says. “They were just what I was looking for—a well-known local, woman- and family-owned company that provides excellent customer service. It […]

The grass wasn’t greener

Last fall, Mara D., of Brookline, left us after 11 years because another heating oil company offered her a lower rate. “It wasn’t worth it,” she says. “They didn’t do my annual cleaning as promised, and I could never get anyone to speak with on the phone. When I finally got someone and said I […]