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Help us help you: Three ways you can help ensure reliable heating oil delivery this winter
Winter is on its way to Massachusetts – which means that eventually our heating oil delivery crews will be faced with the kind of weather and driving conditions that make delivering heating oil on time a real challenge.
You can help us meet that challenge and ensure that everyone – including your family – has a chance to get their heating oil when they need it most.
Please try to remember to do these three things as winter weather arrives in the Bay State:
Keep a clear path to your fill pipe – If it snows, please try to keep a minimum 12-inch path to your fill pipe clear so our technicians can access it quickly and safely.
Clear your driveway – One of your biggest obstacles to getting to your fill pipe is getting our fuel trucks up steep driveways. Safety codes prevent us from parking a fuel truck on an incline unless it is free of snow and ice and wheel chocks (the wedges we put under the tires so the truck doesn’t roll back) can be applied safely. If your driveway isn’t clear, we won’t be able to deliver your heating oil – even if you really need it.
Don’t wait until the last minute to call for a heating oil delivery – When fuel is in high demand (during a cold snap, for instance), it’s harder for us to accommodate urgent delivery requests. Please call when your tank is no less than a quarter full – or avoid the hassle of calling altogether by signing up for FREE Automatic Delivery from Needham Oil & Air.